"Validated ideas, thinking and re-energized me.  Lots of new material to use. Best so far.  Timing and content could not have been more appropriate."

"Provided great assistance to me in making the right decisions at a critical stage in our company's growth. No fluff, the program and its concepts deal exactly with what we need to deal with things everyday."

"Made us think outside the box.  Since it was just our company, we were able to go off on tangents that actually were helpful and we resolved many of the issues that had been around for sometime."

"As a new employee, this was very helpful and got me up to speed quickly from learning terminology to the dynamics of the franchise relationship." 

Port of Subs In-House Program

"Excellent for changing the paradigm from selling to granting and keeping franchiser in control of the process.  A better understanding of how to position marketing materials to create a successful franchiser-franchisee alliance."    Gary Whitaker    Nutty Munkey

"What a wonderful Annual Meeting we just experienced!  Our franchise community was energized and motivated by the weekend.  You brought a strong professional level to this meeting followed up by a dynamic break out and panel sessions that reinforced our commitment to the vision."

"Your presentation sent a powerful message to the attendees  Your contribution to our conference went a long way in showing the attendees that I am committed to their personal and professional growth and I thank you for your timely and thorough presentation."    Daniel Bishop, President    The Maids International, Inc.  

"Received new ways of thinking, evaluating and approaching my role (current & future) within the organization."   Beth Kitchen    GNC 

"Excellent Program.  Each Management 2000 program builds on the next.  Extremely valuable in helping make small companies more efficient with limited resources."   Tom Miller     Simple Simons Pizza

"A well planned and informational seminar.  It kept my attention and delivered some eye-openers that I know will make a difference in my franchise relationships."    Vivian Buck    Rita's Water Ice Franchise

Kevin Kohnen    Slumberland Furniture 

"Very important program that will help the interaction with franchisees and other staff members.  We will work together better to resolve situations to benefit the company and the franchisee."

"It explained how I can get past the negative perceptions and focus on the real issues.  I give it an A+."

"Even with my background in management, this course gave me new insights  to principles of communication with I was not aware of."

"The breakouts/roleplays were very helpful as we were able to deal with situations that are real to us."

"We need this kind of training on an on-going basis."    H & R Block In-House program

"This is irreplaceable in helping my organization develop a better and more effective communication system with our franchise partners."    David Durr    Handyman Connection

"This program will help me focus on how to build our brand and implement the steps necessary to do so."    Art Mancino    Dry-B-Lo International

"I have attended two Management 2000 programs and was so impressed with the material and knowledge presented that we invited Bob Gappa to present a custom program at our Annual Conference.  It was a resounding success.  We have adjusted our Franchise recruitment systems in accordance and have increased our efficiency and success rate significantly.  I couldnt be happier. The real test is whether well continue to do business with M200 and the answer is a resounding YES!"    Dennis Schooley, CEO    Schooley Mitchell Telecom Consultants

"Up-to-date information to improve the management of a franchise company"   Stephen Smith    Planet Beach Franchising Corporation  

"Very beneficial material.  Great value as I have already utilized some of the content before leaving the program.  Program gave an awareness of why franchise partners do not follow the vision or processes.  This course would be good for franchisee candidates to go through for a better understanding of what a franchise is.  Presenter was able to share many real life experiences."   Shan Peters    Ruby Tuesday  

"Excellent course.  Well presented with a gratifying realization of the individuals involved, i.e. lots of different companies, sizes, etc.  Seemed to meet all our needs equally.  Another great program by Management 2000.  Always useable materials to take back to the workplace."    Terrence Lewis & Richard Paris     Allied Domecq, QSR

"This program helps in your individual and companys growth and development.  The presenter has experience from both sides of the business.  You are not getting 2 days worth of value but more like two years!  I feel all of the programs will help me and my company." Jim Douglas, President    Fatburger, Corporation

"A great time investment.  A lot of new techniques on how to accomplish my job."

"Kept session fun and delivered an impactful workshop with group involvement."

"I think it would be a useful workshop for our partners (franchisees) to attend."

"We went through this kind of training with M2000 before, but the 2^nd time was more beneficial and helped me focus on unified thinking within our department which can be carried throughout the company."    Brinker In-House program

"We just started distributing the new Opening Manual.  A franchisee called to say how much she enjoyed reading it, how helpful it is and that she wished they had it sooner.  We've worked so hard on the manual and now it really is helping the system!"    Stephanie Gamble    Zaxbys

"I feel I received value from the program since it generated new ideas to take back to the office to try.  Some of it seemed like common-sense, but why didnt we think of it.  We needed someone to help us put it all together.  I was very pleased about the comfortable setting of the class which made it easy to learn and speak out in.  Cant wait for another class."    Greta Barker     Ben & Jerrys Franchise, Inc.

"The Retail Consulting Program was excellent that you conducted for our Regional Manager Team.  The feedback from the attendees say that it was a success."    Canadian Tire In-House program

"Very good for startups to mature franchisers.  A great focus on franchising and ideas to take back and begin implementing immediately."    Ken Treat    H & R Block

"My overall impression of the program is that without it, my job would or could possibly stagnate, slowing the overall results the system has to offer.  Kept everyone's attention, no dozing!"   Jeffrey New    Aaron's

"The value was to streamline the process in terms of eliminating expenses and increase growth efficiencies.  Outstanding.  Best focused program I have ever attended."   Todd Miller    Simple Simons Pizza

"The seminar gave me a greater understanding of my position and also my knowledge of franchising.  It made me realize that other companies have the same issue and gave me a change to network."    Duane Cummins    Gumbusters

"Information that I can use right now and in the future.  Everyone should go through this course and maybe repeat it often.  Very worthwhile.  Getting the knowledge from an industry expert was great."    Marcia Harris-Daniel    Wingstop Restaurants, Inc.

"The value of the program comes in the form of new tools, ideas and theory to make positive change.  The ideas I learned will help me avoid large mistakes in the future."    George Goodman    Brusters Ice Cream

"Very good.  Obviously well planned and proven.  Presentation was well thought-through and flowed well.  Good stuff without making our eyes bleed and heads throb!"    Beverly Donahue    Shoneys Restaurants

"The value is immeasurable.  Money & time well spent. I wish I could have done this a year ago."   Harold Jones    Pak Mail

"I am always continuing to learn.  This gave a fresh outlook with new approaches and ideas to share with field team to aid with approaches to franchisees.  Definitely met and exceeded expectations."   Sandy Holmes-Carlin    Rocky Mountain Chocolate Factory

"Very beneficial and great value as I have already utilized some of the content before actually leaving the program.  It would be great to get some of this information to potential franchisees before they join a system so they understand what a franchise is."   Shan Peters    Ruby Tuesday

"Exactly what I was looking for!  The materials received will help me guide our candidates through our company's process.  Excellent!"   Roger Mulder    The Pizza Ranch, Inc.

"I believe we are in constant need of training on how to nurture the relationship of franchiser and franchisee.  Our success as a company is dependent on having happy and successful franchisees."

"It has given me a new perspective and commitment to my job."

"This is the very best seminar I have attended.  It will help me improve my position which in turn helps the company."

"It brought many of our concerns out in the open and helped us in understanding how to resolve them.  It was fun and at the same time a wonderful learning experience."   Liberty Tax In-House program