Define what business is.  Importance of personal goals.  Motivating.  A relaxed and comfortable atmosphere to learn and share.

Lorna Edmonstone          Molly Maid International

 

It was very thought provoking and have gained some important ideas for consideration.  I will find [and did find] it valuable…but will only be able to tell you when I’ve implemented it!  Very useful and worthwhile.

Jonathan Holden          Molly Maid UK

 

Excellent Value.  The knowledge was “right on” and the presentation tied together very complex issues.  Excellent. I highly recommend it.  The best seminar I have ever attended.  Concise and relevant.

Andre Akers          Signs By Tomorrow

 

Better understanding of franchise dynamics, communication, tools & processes.  Clarification on what to focus efforts on to achieve desired results.  New tools to help lead the organization with.  Excellent, exceeded my exceptions, effective teaching style [Thanks Bob!]

Gina McGuinness          Signs By Tomorrow

 

Presented ideas and process to improve my leadership skill sets.  Seminar was excellent.

Scott Giesinger          Winmark Corporation/Plato’s Closet

 

Found internal understanding & clear definition of leadership.  Customer centric Development is a must! Truly gifted speaker, obviously an expert on the information.

Tim Kletti          Music Go Round

 

A lot of great ideas around communication, motivation and how to lead.  Bob was great.  I learned a lot and the experiences of the diverse group was enlightening.  The information shared by the presenter was relevant and he was very engaging.  I took away a lot of nuggets.

Reggie Wright          Dunkin’ Brands

 

Was right on point.  We are working on being Customer Centric and this material will help us greatly.  Great stories.

Joe Bourdow          ValPac

 

Helpful in reaffirming basics and helping to see the big picture.  I believe the balance and focus were good.  Very good.  Created excellent dialogue.  Very engaging and fostered introspection.  Good use of the 2 days,  Will send others on my team.  Articles were very good and applicable.

Grant Benson          Dunkin’ Brands