Surveys

Management 2000 has worked with many companies over the years to help them use surveys to make their organizations more effective, solve franchise issues and challenges. Our surveys will give you an accurate understanding of how your franchisees think and feel about you, your people, your departments, and your support services. The results allow you to decide where you need to focus and what you need to do to change attitudes, improve relationships, tweak programs or establish new initiatives in order to improve results.

Could you make better decisions if you had answers to any or all of these questions? These are only a few examples of the types of survey questions included in Management 2000’s Franchisee/Strategic-Partner Surveys. Consider the benefits of having accurate, objective and non-biased information:

• A keen awareness of franchisees’ perceptions of management and programs
• A stronger foundation for: Correcting deficiencies, Designing strategies, Allocating resources, and Setting priorities
• Statistically reliable data pinpointing what changes are necessary within your company’s departments, people, policies and procedures to make your system more responsive.
• Benchmarks to measure the performance and improvements of departments, people, policies and procedures year over year.
• Knowing franchisees’ understanding of royalties and the value of belonging to the system.

The Franchisee Satisfaction Survey is a tool that helps senior executives make informed decisions on how to allocate resources – people, money and time – more effectively. With your input and our experience we design a survey that meets your needs. Contact us for how Management 2000 could bring this process to your company.