Training
Management 2000 offers a wide selection of franchise seminars for the employees of franchise companies [click here for full details on our franchise seminars]. In addition, we offer training courses that provide both the franchisor and the franchisees the correct beliefs and behaviors to become a World Class Customer-Centric Brand that franchises.
It is very important that the franchisor have a carefully planned training program to assimilate franchisees as smoothly as possible into your company. It is equally important to also provide ongoing programs that will further develop existing franchisees and reinforce the purpose and practice of your systems and strategies.
Ineffective training programs lead to high turnover, poor compliance, bad franchiser/franchisee relations, lack of standardization in the marketplace, low market share and dissatisfaction among franchisees and consumers. We show clients how money invested in their training programs will pay tenfold dividends in higher revenues and profits for franchisers and franchisees. Among the subjects included in franchise training programs developed by Management 2000 for our clients are:
- Understanding and appreciating how the franchise system really works
- How following the franchise system will maximize profits
- Why marketing is critical to growth
- The importance of marketing the brand within the walls of the unit
- The importance of marketing the brand within the walls of the unit
- The importance of franchisees own the assets of the business, not the franchise itself
- Understanding that the franchisees are not independent owners, but interdependent co-investors in a franchise marketing and distribution system
- How to work with fellow franchisees to dominate local markets
- The importance of opening new units and how, if they don't, competitors will
- Using market share as a way of determining if they are in or out of business
- Customer service strategies
Contact Management 2000 to discuss how our experience and expertise can be of assistance to your needs.
The program has helped shape my understanding of what constitutes a better Field Consultant. The education value was great & I can also use this course as a reference. Very educational. I would recommend it to everyone in the Franchise Industry.
Debra Toppan,
Mollymaid
I wish I had taken the program 22 years ago when I first became a Franchise Consultant. I will bring back many of the concepts to our Customer Service Representatives to help them think more like a consultant. Liked the Business Planning, Customer-Centric model …..Very good instructor! Really enjoyed the class, hotel was great, cost effective & centrally located.
Bruce Journeay,
Horne LLP
Training Customers
American Poolplayers - Applebee's International - Brinker International - Denny's - Dunkin Donuts - Dwyer Group - El Pollo Loco - Express Personnel - GNC - H&R Block - Jiffy Lube - Liberty Tax Development - Medicine Shoppe, Int'l - Money Mailer - Oreck - Pizza Hut - Planet Beach Franchising - RainSoft - Subway