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Look for us at the Canadian Franchise Association Conference" April 2-3. Bob Gappa is conducting an Intense Session on Sun. Apr 1 " How to Lead and Manage the Growth of Your System”  Learn more.

A Successful Franchise System

Over the past two decades we have had the opportunity to offer our franchise consulting services to hundreds of franchise systems, offering a wide range of diverse products and services. Yet, as different as these companies have been, we have seen a similar pattern emerge repeatedly. Whether you are just considering franchising your business or a well-established franchise company, these components are necessary. This experience has led us to isolate what we call the eight building blocks of a successful franchise system:

  1. Customer-Centric Culture and Focus of Every Decision
  2. Granting Franchises to Excellent Franchisees
  3. Strong Enterprise Wide Business and Financial Planning
  4. Focused Performance Improvement Consultants
  5. Excellent Franchisor Franchisee Relationships
  6. The Balanced ScoreCard and Having The Right Metrics
  7. Technology: The Management of Information and knowledge
  8. Effective Training and Development Programs
  9. Effective Per-Opening and Operations Manuals
  10. Superior Leadership