Satisfied clients are the best referrals

Word of mouth is one of the best ways to grow a business. Management 2000℠ is grateful to have received generous praise from our clients over the years. They’re happy when they get positive results and we’re happy to help.

Increase effectiveness in operations

“Bob Gappa had more of an impact on my knowledge of franchise operations and field support than anyone I have worked with in over 38 years in Franchising. I would highly recommend him to any COO who is looking at increasing the effectiveness of their operations.”

GREAT sessions

“Your sessions have been GREAT! Thank you for working with us on these meetings. Your message is always so strong and really appropriate for us now. It is always great to work with you.”

Improving franchisor-franchisee communication

“We have utilized Management 2000 for training, writing operations manuals and have embraced a lot of what M2000 teaches relative to Franchisor-Franchisee relationships, being customer-centric, etc. It fits us like a glove and helps us communicate better with our Franchisees. Bob has addressed all of our Franchisees at our annual convention.”

Good foundation for franchise recruiting

“I wanted to take the time and thank you for the training today. It will provide me with a good foundation of terminology, philosophy and confidence as I begin to embark on my franchise recruiting journey. Your training also provoked some thoughts internally, thinking about my daily routine and what I can improve on. I look forward to implementing many of the strategies, for future growth.”

Sharing success

“I want to thank you for conducting the course in Mont Tremblant. I feel very fortunate to have had the pleasure of participating. I really enjoyed everything you taught us and appreciate you sharing your successes and insight with everyone who attended. I took a lot of notes that I know will be very useful to me for my career, and anything else I may do with my future.”