Satisfied clients are the best referrals

Word of mouth is one of the best ways to grow a business. Management 2000℠ is grateful to have received generous praise from our clients over the years. They’re happy when they get positive results and we’re happy to help.

Most influential people in franchising

“While working on my CFE, I needed a few more credits, so I signed up for M2000 courses. Bob was so impressive we decided to bring him in for our franchise consultant training. This led to immediate change and impact on how we support our Franchisees. I consider Bob to be one of the most influential people in helping me understand franchising and supporting Franchisees. If you saw our operational support today, you would see Bob Gappa’s message all over it. We now call our operational support team the “Performance Enhancement Team. Thanks Bob for all you have taught me so far.”

Importance of relationships in franchising

“As I’ve related to many in the past, and shall continue to do so in the future, it wasn’t until I took my first M2000 class that I began to understand the importance of relationships in franchising and in life. I’ve never told you before, but you are the reason I enjoy, and am so passionate about, franchising. Taking your lead, I continually look for opportunities to make a difference in the lives of others.”

Making strides in collaboration and leadership

“Some feedback for you on the effort you helped us with this spring, we just returned from our annual convention in New Orleans. At the convention the franchise network presented me (and all Valpak corporate) an award recognizing the strides made in collaboration and leadership this year. A big victory that you had a hand in creating. As we rolled out new initiatives the dealer body was receptive and engaged because we did it right from the beginning.”

Jump-starting the processes

“Bob is one of the great ones in franchising. Very early on in my career with Donatos, we hired Management 2000 to help us develop sales processes and strategies. We got what we asked for and much more. Bob really helped to jump-start what has become a very solid set of processes and strategies. If you don’t want someone to poke at you and ask the tough questions, DON’T hire Bob. Besides having a wealth of information and an innate ability to teach, they are just fun to be with!”

Increase effectiveness in operations

“Bob Gappa had more of an impact on my knowledge of franchise operations and field support than anyone I have worked with in over 38 years in Franchising. I would highly recommend him to any COO who is looking at increasing the effectiveness of their operations.”