Field team members are a very critical link to having healthy franchisor/franchisee relationships. They need to be viewed as business consultants and business coaches rather than “cop inspectors”. The seminar is designed to help improve your ability to make a difference with your Franchisees.
Registration
To register for seminars and learn more, call Management 2000 at 800-847-5763.
Next Seminar
Tuesday, October 19, 2021
Benefits of this Training
This training is designed to:
- Teach Field Consultants and any team member who interacts with Franchisees the beliefs, behaviors, processes, tools, techniques, and forms to be successful in their roles
- Facilitate an understanding of the job, role, and function of the Field Consultant
- Encourage the acquisition and development of the skills, knowledge, and abilities necessary to be more effective in these very critical positions
- Help team members learn how to ask more questions, listen more, talk less, and get better results
- Help team members solve problems related to franchisees following systems
- Teach the most effective way to approach non-compliant franchisees
- Teach consulting “best practices” team members can use immediately
Who Should Attend?
COOs, Vice Presidents, Field Consultants, Business Managers, Support Services Staff, Area Developers, Multi-Unit Developers
If you are a Field Consultant or if you manage a team of Field Consultants, you will come away from this training with a greater understanding of the job and its function as well as the skills, knowledge, and abilities necessary to be more effective in this very critical position.
Agenda Topics
- Understanding the Field Consultant/Franchisee Relationship
- Defining the job, role, and function of a Field Consultant
- Building strong communications with Franchisees
- Coaching and consulting with Franchisees to help build their businesses
- Connecting franchisees’ personal goals to the achievement of their business goals
- Understanding how beliefs affect results
- How to design effective agendas with franchisees
- Why asking questions is more effective than making statements
- How to hold an effective consultation with franchisees
- How to solve problems with franchisees
- How to effectively confront and resolve issues with franchisees
- Understanding the Field Consultant’s role in compliance
- How to manage change
- How to deal with resistant franchisees
Valuable Training Assets
You will leave with a training manual with sample forms, checklists, processes, and PowerPoint slides for future use. These materials feature a proven model for consulting, coaching, and mentoring your Franchisees.
Training Fee
$1,095 per participant
Fee Includes
- Morning and afternoon refreshments
- Lunch
- Training materials designed to enhance retention and understanding
- Useful aids to implement into your process
- Ongoing support from our training leaders who are able to answer questions about the materials or content covered during training
