Welcome to the m2000 blog

Looking for the latest franchise and business information? We’ve got you covered! The Management 2000℠ blog is filled with relevant and engaging topics. Take your time – there’s a lot of good reading material here.

A Tribute to History: A Personal Reflection

In 1976 I had the privileged good fortune to join Joe Batten’s Management Consulting Company, BBH&S. Joe had authored Tough-Minded Management in 1963, and it became a best seller, printed in 40 languages. He wrote a number of other bestselling management books, including Beyond Management by Objectives, Developing a Tough-Minded... Read More

What is Engagement?

A simple definition of engagement is: “meaningful connections and memorable moments [with team members, customers, family, etc.] which make me want to come back and recommend you to friends.” The reason the connections are meaningful and the moments memorable is because the team member engaging the customer is emotionally connected... Read More

The M2000 Assessment

We are all faced with extreme competition. However competing solely on price makes a business a commodity.  The solution is having a relationship with the customer overriding price. This demands managers and leaders become more adept at psychology than economics. Leaders and managers must understand how each individual team member... Read More