Welcome to the m2000 blog

Looking for the latest franchise and business information? We’ve got you covered! The Management 2000℠ blog is filled with relevant and engaging topics. Take your time – there’s a lot of good reading material here.

“What Are You Paid For?”

What is the difference between the companies that succeed and companies that do just okay?  Why do some companies inspire greater engagement and loyalty in their customers, which translates to more success, more “wow factor” for the company? Franchise industry expert Bob Gappa, business consulting guru and founder of the... Read More

Customer Experience, The New Market

In the past, companies and organizations have focused on one thing and one thing only: Profit. The way in which companies analyzed their profits was based on the percentage of the work force costs and overhead as a percentage of the company’s entire revenue – the manufacturing mentality.  Profit was... Read More