Welcome to the m2000 blog

Looking for the latest franchise and business information? We’ve got you covered! The Management 2000℠ blog is filled with relevant and engaging topics. Take your time – there’s a lot of good reading material here.

Overview of the Profit & Growth Process

Through the decades of the 60’s, 70’s, 80’s, and 90’s, leaders in industry, frequently through articles published in the Harvard Business Review, were teaching a new paradigm for business success.  This paradigm was: Well trained, developed, and equipped team members who love doing what they do with quality, executing processes... Read More


In March 2000, Harvey Thompson of IBM published a book, "The Customer-Centered Enterprise:  How IBM and Other World-Class Companies Achieve Extraordinary Results by Putting Customers First." (McGraw-Hill). In his book, he suggests that a company like Amazon.com is one of the best examples of a customer-centered company. At the other... Read More